Information Security

At MainSource Bank, our customer safety and security is very important. For this reason, here are a few tips to protect yourself and your online accounts:

  • Your Login ID will always remain the same. However, for security purposes, you may be asked to change your password.  
  • We will never call or email you requesting your personal information. 

For more information, please see the related links below. To report any suspicious e-mail or telephone requests, please contact your local branch immediately. 


You can help protect yourself by making an effort to control risks when you use your personal computer to conduct business on-line:

  • Don't give your passwords to anyone. And don't record your passwords in an easy-to-find place.
  • Change your passwords often. Be sure to choose passwords that are hard for others to guess.
  • Never open an email or attachment from an unknown source.
  • Always use a reputable firewall, anti-spyware/anti virus software. Be sure that it has been updated with the latest patches.
  • Never respond to an unsolicited email or pop up message that asks for any type of personal information.
  • If you suspect that your computer has been infected by a virus, the computer will need to be properly repaired before it can be used again. 
  • For more recommendations and technical support for your specific computer and network, contact your internet service provider.
  • Make sure your browser uses the strongest encryption available and be aware of the encryption levels of the sites and applications you use.  


Malware Protection 


Credit Reporting Agencies 

Electronic Signature Disclosure