Online Information Security

At MainSource Bank, our customer safety and security is very important. For this reason, here are a few tips to protect yourself and your online accounts:

  • Your Login ID will always remain the same. However, for security purposes, you may be asked to change your password.  
  • We will never call or email you requesting your personal information. 

For more information, please see the related links below. To report any suspicious e-mail or telephone requests, please contact Customer Service Department at 800-713-6083 immediately. 


You can help protect yourself by making an effort to control risks when you use your personal computer and/or mobile device to conduct business on-line:

  • Don't give your passwords to anyone. And don't record your passwords in an easy-to-find place.
  • Change your passwords often. Be sure to choose passwords that are hard for others to guess.
  • Never open an email or attachment from an unknown source.
  • Always use a reputable firewall, anti-spyware/anti virus software. Be sure that it has been updated with the latest patches.
  • Never respond to an unsolicited email or pop up message that asks for any type of personal information.
  • Perform regular backup of data stored on your mobile devices. 
  • Protect your mobile devices with passwords. 
  • Do not view or share personal information when using a public Wi-Fi network.
  • If you suspect that your computer has been infected by a virus, the computer will need to be properly repaired before it can be used again. 
  • For more recommendations and technical support for your specific computer and network, contact your internet service provider.
  • Make sure your browser uses the strongest encryption available and be aware of the encryption levels of the sites and applications you use.  


Credit Reporting Agencies 

Electronic Signature Disclosure